Warranty and Repair
At GolfDriver Europe we only supply A-brand golf products. The chance of a problem is therefore already reduced to a minimum. If there is something wrong with the products bought from us, it is annoying, but fortunately, we work with reliable manufacturers who take their responsibility.
Does every product have a guarantee?
Every golf club, golf set, golf bag, golf trolley, and golf accessory sold on GolfDriver golf shop comes with a manufacturer's warranty. With the exception of some accessories, the warranty period for our products is usually 12 or 24 months. The manufacturer hereby guarantees that any defects that occur within the warranty period will be rectified. If repair is not possible, the product will be replaced with a similar product.
Is any defect covered by the warranty?
The most important condition for a warranty is that the product is used as intended. Damage caused by your own fault or improper use is never covered by the guarantee but that goes without saying. The warranty only applies to the product in question. Shipping costs and consequential damage are never covered. If, for example, the shaft of your golf club is accidentally broken through your own fault, the manufacturer is not responsible. More information on this subject can be found in our general terms and conditions.
Defective products that are not covered by the warranty, but which have been purchased from GolfDriver golf shop, can be offered for repair by us at any time. Repairs are always carried out by the manufacturer of the product at the highest quality level. We can at all times make a quotation in advance.
Returning for warranty or repair
If you wish to return a defective product for warranty or repair, please inform our customer service in advance. Please pack the product as well as possible to prevent further damage. You can decide for yourself with which parcel service you return and of course, the shipment will be at your own risk.
Below you will find our return address:
GolfDriver Europe BV
T.a.v. Customer service
Always enclose your purchase invoice so that we have your details.
How our customers rate us on Trustpilot
At GolfDriver golf shop we take the provision of service and warranty as seriously as the delivery of the product. Read for yourself what our customers say about us at TrustPilot.nl, the largest independent rating community.